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Rhonda Scharf, CSP Communication, Humour, Motivation, Stress, Time/Self Management, Women in Society, Attitude, Customer Service, Team Building, Minute Taking, Telephone skills, Networking. |
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Rhonda uses her interactive style and humour to get the crowd involved in all of her Keynote Presentations. Whether you want Rhonda to educate or entertain, you will receive a first class presentation that will bring your convention theme to life.
Workshop Index
Sometimes You're the Windshield Sometimes life gets the better of us, and we ask "Whose life is it anyway"? When you stop living for yourself, and live only for everyone else, something is missing! In this humorous keynote, Rhonda shares that not only do we all experience this feeling - it's OK to be angry! Take control of your own life is the message - and through realistic, easy and fun approaches to control, Rhonda leaves everyone laughing about life, instead of crying - but most importantly, the knowledge on how to get back the life we want to have!
How to Manage Stress Learn how to balance the urgent demands of all areas of life, without having to sacrifice yourself! In this interactive Keynote, Rhonda helps people define where their stress is coming from, how to identify it, and how to resist it - before its too late! A serious subject, with a lighthearted approach.
How to Mingle Do your hands get clammy, does your heart start to race and your legs refuse to move when you step inside a room where you don't know anyone? Does the thought of a business cocktail party or function make you want to stay at home? You're not alone! Over 75% of people have exactly this reaction. This is a great Opening Keynote for your convention. Rhonda shares tips and techniques to joining conversations, introducing themselves, things you should do, and NOT do, remembering names and many others. This program gets everyone involved, laughing and actually mingling without pain or painkillers!
Charisma, Credibility & Confidence Why is it that some people can walk into a room, and everyone will notice? Or with others, there is that immediate connection with (or the opposite - the immediate dislike!)? Everyone wants to be the person that exudes Charisma, Credibility and Confidence - yet are unsure how to get it. It is a skill that can be learned, improved and perfected. Rhonda ensures you know how! Don't miss this one.
Communicate Like the Pros Dr. Stephen Covey (author of the best selling program "The Seven Habits of Highly Effective People") shares with us that the single most important skill we can be working on as adults, is the ability to communicate! Most of us were taught to speak at 1-2 years old, had our grammar corrected in school, and were never taught Professional Communication Skills! What are they? How do I use them? Why is this so much fun? Rhonda not only shares these secrets, you get a chance to immediately see the results! Dealing with Difficult People! We all know people who love to make life miserable for the rest of us, but never again do you have to fall victim to their negative attitudes! Reduce the conflict you feel in dealing with emotions at work by developing the skills that will neutralize their effects. You will gain key communication strategies to maintain control during every workplace situation and explore:
(This program is also available as a half day and full day session) Life by Design, Not by Accident Stop living "Life by Accident" and make life happen! Take charge of your own destiny! Stop relying on the economy, the government, or your company to take care of you. The world is your oyster - you just need to know how to grab it! Customer Retention for the New Millennium We need to take care of our clients as we approach the year 2000. A nice pen just doesn't work, and the lowest prices aren't always the best choice either! Find out all the tips and secrets that the most successful companies instinctively know! You will walk away from this Keynote with ideas, plans and commitments! (and so will your staff). Have You Ever Vacuumed in High Heels? 'Society today tells women that she can have her cake and eat it too! If you've ever tried - it
just isn't that easy! Rhonda shares with women today how to do it - How to be Super Career Woman,
Super Mom, etc., etc. This thought provoking Keynote is extremely popular, and will leave you
wondering how you ever managed before!
New Keynote
Topics created upon request
Workshop Descriptions Rhonda prefers the word "Facilitation" to "Training" because she ensures that the workshop participants are part of the process. Quite different from your school days, the use of humor and participation is the key to her success. Actively involving everyone in the learning process has proven to be far more effective than "lecturing" them with new ideas. Rhonda will spend time with you to plan a highly successful program, project, or process. Each one of her topics is customized to your specific needs. This helps ensure that the information is consistent, current, relevant and informative. The Programs range in length from 1/2 day to 5 days, depending on your needs and desires.
How to Manage Stress - Before it Manages You! Stress comes from virtually every aspect of life, and it is impossible to assume that we can remove stress from our lives. Stress related illness is at an all-time high, and is on the incline! Learning to manage our stress is no longer an option, but a "must have" skill! This program is jam-packed full of realistic solutions to very complex problems, including Time Management techniques, to ensure that the right things get done at the right time. How to manage the "unexpected" aspects of life including death, financial setbacks, career setbacks and other situational stress, the physical effects of stress and most importantly the ever popular "Self-Induced Stress" - the stress that we put on ourselves because of our dissatisfaction with our own lives are discussed! For your business to be successful, everyone needs to know how to balance the urgent demands of work life and personal life without sacrificing either!
Professional Communication Skills Keynote Titles - The ability to communicate well is absolutely critical to your effectiveness - yet too often people hear without listening, speak without hearing. Discover many useful techniques on how you can obtain Professional Communication Skills. Effective Communication skills can make a dramatic change in one's ability to achieve excellence. This workshop provides a state-of-the-art look at the field of interpersonal communication and demonstrates many skills that can be used to improve the quality of working relationships. This seminar utilizes a practical approach with group discussions, everyday examples and specific applications that illustrate truths about interpersonal communication in an interactive and participatory environment. Difficult people, anger management, miscommunication and the messages your body language is sending are all components of Professional Communications Skills. "Communication is the most important skill in life"
How to Master Your Time Keynote Title - How to master your Time will provide you with the all-important skills that will help you deal with dozens of "Top" priorities. We've combined everything you need to know about multiplying results you get from every single day, including: Interruption Management, Prioritizing, Delegating, Scheduling, Target Setting, Increasing Productivity, Meeting Deadlines, Achieving Objectives and Maximizing Quality. You'll gain vital new insights into how to maximize your on-the-job effectiveness.
How to Be an Amazing Assistant This energetic, fun and fast-paced program will show you how to achieve respect as an indispensable Secretary, Administrative Assistant or Support Staff member! It will explore how to refine and expand critical skills that get the work done on time, and keep the office running at peak efficiency. You will learn how to project professional credibility, authority and presence, communicate with impact, plan, organize and control your workload, build personal power, prevent and resolve conflicts, improve office teamwork and much, much more!
Caring for Customers Keynote Title -
If you are a business owner, you know that quality customer service is the key to being successful in business in the '90s. "Caring for Customers" is a down-to-earth, step-by-step program that provides you with specific actions for how to provide the best service possible. Topics covered include: Dealing with Angry Customers, Establishing Rapport over the Telephone, First Impressions and How to Make Them Work for You, Listening Skills, Saying No Politely, and many others. Stand above the competition - bring Caring For Customers to your organization today! |