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Change
"Harnessing the Hurricane: Surviving and Thriving during Extreme Change"
In Mark's signature keynote, leaders learn how to adapt, survive and thrive in a climate of constant change. Participants will receive essential leadership tools and a template to successfully plot a course through the storm: the turbulent times and the doldrums. Leaders will leave with a personal plan to successfully navigate change in their organization, become a leader/coach and develop employee engagement. Don't just survive; learn to thrive during Extreme Change!
Sales/Customer Service
"Get Engaged! Love Your Job."
See the profound connection between highly motivated employees and increased productivity and profitability. With straight-forward strategies and convincing business examples, Mark shows leaders how to improve the bottom line through the pillars of commitment: clarity, competence, influence and appreciation. You will leave with tools and a template to re-energize, re-engage and transform your workplace and life.
Motivational
"You Can Do ANYTHING!"
Built around the concept of self-fulfilling prophecy, Mark shows you how to believe in yourself and others. You'll learn to Believe - Expect - Exceed. This presentation rises to the level of true inspiration, triumph and celebration.
Trust
"Pack Your Parachute! The Trust Factor"
Trust is at the heart of every successful organization. Mark equips leaders to practice six essential trust behaviors, to avoid actions that betray and rebuild trust when it's broken.
Leadership
"New Leadership - The Player-Coach"
Many managers spend the majority of their time fixing employee's problems. DeVolder shows leaders how to leverage their efforts to the greatest advantage: coaching people to fix it themselves.
Communication
"Now You're Talking! The Art of Effective Communication"
Leaders will learn how to improve listening and delivery skills, recognize non-verbal messages and speak with genuineness and confidence.
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