Atlantic Speakers Bureau












leftbar-bottom.jpg (3022 bytes)

 
Ian Cook



 Ian Cook
Management Development, Leadership, Teambuilding, Communication Skills

 

BIO - PRESENTATIONS - TESTIMONIALS 

ABOUT IAN COOK, CSP:

 Ian Cook, Principal of Fulcrum Associates, Inc., specializes in leadership development and team building. A dual citizen now based in Vienna, Virginia, he works extensively with clients on both sides of the Canada/US border. 

Since 1988, following seventeen years of corporate experience in both the high tech manufacturing and transportation industries, Ian has been working with managers who want to increase their effectiveness as a leader and build a stronger team.  

In his keynotes, leadership development programs, and executive coaching, Ian's advice to management is both thought provoking and practical. He speaks with passion. His message is clear: "Superior results occur when individual employees accept personal accountability for their own goals, priorities, performance, attitudes and how they choose to work with others. And, while it is mostly up to the individual to find job satisfaction, managers can adopt proven leadership approaches to create an environment where people choose to excel." 

Ian holds a Bachelor of Commerce from McGill University and a Masters degree in the field of Human Resources Management from Cornell and has been a lecturer in the Faculty of Business of Ryerson University. In addition, from the Gestalt Institute of Toronto he earned a (3-year) Diploma in Gestalt Theory and Methodology that has greatly deepened his ability to achieve results for his clients as both a facilitator and executive coach. 

His client list includes some of the largest corporations in the private sector, major trade and professional associations, small business, government, and not-for-profit organizations. 

He is author of Sharpen Your Leadership Game - 8 Solid, Practical Strategies for Managing People. 

Ian is actively involved with the community leadership organization Leadership Fairfax, having served both on the Board and as Chair of the Program Committee. He also volunteers his time with his local chapter of the National Speakers Association, mentoring newer speakers. 

KEYNOTE PRESENTATIONS

 Build “Best Bosses:”

The Key to Developing Extraordinary Leaders

 Is your organization serious about developing extraordinary leaders?

For years managers, HR professionals and countless authors have been talking a good game about growing “effective” leaders. Some organizations have offered leadership skills training programs of every conceivable kind. But seldom does such training impact the quality of leadership! 

Recent research has revealed the kind of leaders who are able to master complex challenges and get greater outcomes. Find out how to upgrade your managers’ current internal “operating system” to “leadership 2.0.” 

What you will learn: 

      Critical capacities your leaders need in order to succeed in today’s complex environment

      The internal shift they must make to generate extraordinary results

      How leadership development is linked to adult development

      Outcome-creating vs. problem-reacting approaches to leadership

      How your organization’s internal processes and practices can support the development “journey” of your leaders 

Particularly suited for executives and senior managers, as well as HR professionals who advise senior management around leadership development. 

You Can Be Their “Best Boss Ever”:

What to Do and How to Show Up

 Do you remember what it was like working for the best boss you’ve ever had? You most likely contributed extra effort, enthusiasm and creativity to your job. And you felt really good about yourself. Well, that was then but now you are the boss. How good a leader do you want to be? Are you happy to get just OK results from your staff? 

Ian challenges you to transform yourself into a superb leader and lays out what this will require from you and how you can go about it. With him you will look at: 

1.     How you operate in your external environment.

2.     The requisite habits of thought, beliefs, assumptions, and intentions of your inner world, in other words, how you choose to “show up” each day as a leader. 

What you will learn: 

         Three “external” ways that the best leaders fully engage their staff

         Three “internal” mindsets that drive extraordinary leaders to create extraordinary results

         Where you should focus your own growth as a leader

         The benefits that await you when you become one of their “best bosses ever

 Particularly suited for managers who want to raise their own effectiveness, top level managers who coach and develop leadership capacity in others, and leaders of project or matrix/cross functional teams.

 How to Close the “Leadership Deal”:

Convert Employee Motivation into Performance

 Do you have an employee who just doesn’t put out the effort to do even a satisfactory job? In fact, maybe he (she) was once a positive contributor but now has lost the spark for doing good work. You know he is capable. It’s not a skill problem. It’s clearly a will problem. More precisely, it’s a problem of lack of motivation.

 This presentation addresses a dilemma every manager faces: you can’t motivate someone who doesn’t know what he/she wants. Ian draws on some lessons from the world of sales to suggest a way to deal with this quandary.

 What you will learn: 

         How motivating people is a lot like sales. What managers can learn from the sales profession

         People exchange their good performance only for outcomes they value

         Why many of your staff don’t know what they want

         How to help your employees identify their own motivators, what they truly want from their job

         What to do with that long service employee who is within hailing distance of retirement and locked in “coasting” mode until that day arrives 

Particularly suited for executives and managers who realize that the traditional carrot-and-stick” strategies just aren’t working any more as motivators in the 21st century.

 MANAGEMENT DEVELOPMENT WORKSHOPS 

The Skillful Leader 

In today’s complex, volatile world, every organization seeks a sustainable edge. Companies struggle to create a marked advantage over their market rivals. Non-profit and public organizations seek to exceed their stakeholders’ ever-increasing expectations.

 This is Fulcrum Associates’ flagship, multi-day, customizable management training for mid-level managers and up. Covers a range of skills essential to being an effective manager, including: clear communications, different styles, motivating employees, aligning staff effort, coaching for performance, delivering positive and corrective feedback, and conducting performance reviews that actually get results.

 You will learn how to: 

         Increase your leadership effectiveness, generating greater results.

         Manage yourself and your time in order to accomplish business priorities.

         Identify and leverage your own unique leadership strengths and style.

         Inspire people to action through the power of shared vision.

         Align the actions of your staff with the organization’s strategy.

         Build a culture of employee engagement, personal accountability, ongoing innovation, and high productivity.

         Know when and how to delegate in a way that ensures quality results while developing the employee.

         Develop your direct reports to their potential.

         Conduct honest performance management conversations that motivate, rather than demoralize, your employees.

         Engage effectively with a wider variety of personality types. 

Particularly suited for managers, mid-level and up, who want to master the nuts and bolts of fostering an engaged and productive workforce. 

The Authentic Leader 

If you want to maximize your organization’s capacity to deliver you need great leaders at the top. In fact, a recent study on leadership by Jack Zenger and Joseph Folkman found that the top 10% of leaders created double the net income generated by leaders in the next 80%.

The Authentic Leader equips your executives to increase their impact on your organization’s capacity. Your leadership team will come to collectively foster and sustain a leadership culture that promotes strong employee engagement, continual innovation, and superior results.

Our four-step methodology: 

Our process carefully integrates peer feedback, one-on-one coaching and a powerful experiential workshop to help your leadership team members adopt the mindset that research has shown is found in extraordinary leaders. 

1.     Individual Assessment
Using the powerful 360º feedback instrument, The Leadership Circle Profile

2.     Individual Feedback
Each individual receives a private debrief session with one of our facilitators to interpret their TLCP results and begin to make concrete plans to strengthen their leadership capacities.

3.     Whole-Team Learning
Your entire senior leadership group participates in a 1-3 day workshop, customized to your needs, where they engage in discussions, exercises, simulations and various reflections that deepen insight into their “inner operating systems.”

4.     Follow-On Support
One-on-one coaching sessions with each executive team member during the first few months following the workshop helps your leaders deepen their personal insights, implement their leadership development plans, and sustain new more effective behaviors and the thought patterns behind them. 

Particularly suited for executives and senior managers who, collectively, establish the leadership culture of the whole organization. 

Coaching Poor & Marginal Performers 

Dealing with a poor performer is, reportedly, the single toughest task that managers must perform. Not comfortable engaging in these demanding conversations, many managers tend to avoid the poor performance issue altogether or, alternatively, come at it like a steamroller–threatening, shaming, or manipulating the staffer to shape up. 

In this one-day, technique-packed workshop, learn how to conduct those challenging performance-correcting discussions and reviews with your employees in a constructive, non-acrimonious, problem-solving manner. It is, in fact, possible to turn around many employees who up-to-now have been taking up altogether too much of your time and energy. 

What you will learn: 

    Communicating your performance expectations unambiguously

    How to get the employee in touch with what motivates him/her at work

    Leading the performance discussion in a non-directive way

    Keeping the conversation on an “adult-to-adult” level

    How to position responsibility with the under performing individual

    Recognizing good performance

    Four effective assertive verbal approaches 

Particularly suited for anyone, be he/she manager or supervisor, who has direct responsibility for addressing the performance of staff. 

Boosting Your Team’s Performance 

Learn how to help your team quickly develop a common purpose, focus its effort, and work together effectively. Guide a new team through its natural stages of growth, from initial formation to dynamic performance. Create an atmosphere of openness, trust, and teamwork where conflict is transformed into productive energy. 

Each participant gains hands-on experience as a member of a temporary team, applying his or her learning in real time as the session unfolds. 

What you will learn: 

    Aligning your team around common goals

    The difference between a true “team” and a working group of people

         The roles of team leader and team member

         How to develop and use team “norms” to enable the team to self-manage its processes.

         Communication within the team-how to do “maintenance” when required

         Leading cross-functional teams

         How to keep your team focused on performance results

         Moving your team to become self-managing*

         How to make a virtual team work*

         Gold of the Desert Kings®*

         Running an efficient team meeting*   (*Offered in the two-day version only)

 Special Feature with the two-day version:

Includes the powerful team process tool, the Teamwork Palette® and how to use it to enhance team performance. This tool helps your team deal quickly and effectively with human group dynamics issues that can slow you down and in some cases even prevent you from achieving the team’s goals. [Note–the Palette is available as an added option to the one-day program.]

 Particularly suited for anyone who leads management, department/unit, or project teams.

Managing Up 

This workshop challenges your individual contributors: If they want to get ahead or even just have a good experience in their current job, they must start treating their boss and others in management as “customers.”

We show your employees how this calls for a shift in their mindset. We discuss the courage it takes to make and keep commitments and to speak their mind. Participants are invited to take personal accountability for their work performance, job satisfaction and career development, as well as for doing their part to build and sustain a solid working relationship with their immediate manager. 

Managing Up is Ian’s response to requests he has frequently received from participants in his management development workshops. This program is the flip side–for your employees–of what he teaches managers about building accountability in their staff.

 What you will learn:

          How to build your relationship with your manager

         Understanding your manager’s style, pressures, goals, priorities and preferred way of interacting

         Personal success requires an “accountability” (vs. blaming) mindset

         How to demonstrate leadership from your level

         Determining what you really want from your work (i.e. your current motivators)

         How to express your ideas and needs clearly and assertively

         Soliciting feedback to increase your effectiveness, credibility and career potential

         How to manage your own job performance and work objectives

         How to be a partner in the Performance Management Process 

Particularly suited for non-supervisory staff and individual contributors. 

TESTIMONIALS

Thank you for delivering a power-packed presentation entitled “The Power of Influence and the Impact on Performance” for our High Potential team. The feedback I’ve received from the participants has been outstanding. 

I also know we will experience long term positive results for our business based on this program. Again thank you for presenting the highest quality program that delivered results for our High Potential employees. I look forward to working with you again next year. Craig Nielsen Ph.D., Sr. Director, Development & Learning  RealNetworks, Inc.

 Ian Cook’s ability to sift through business and learning needs in a concise and focused fashion coupled with his natural leadership and coaching ability led to a meaningful, purposeful and actionable learning event for about 50 of our leaders. 

To this day many of our leaders apply the coaching and leadership principles introduced in the workshop. Debbie Fedyk, BA., C.H.R.P. Director, Human Resources, Alcon Canada

 Ian has delivered over 20 presentations to various court audiences during the past seven years, and I can say unequivocally that the court managers and supervisors in attendance have benefited enormously from these training sessions.

To amplify, Ian helped to de-mystify the art of leading people and provided useful, applicable skills for real managers in real situations. He masterfully blended theory and practice and always delivered his message with a high degree of enthusiasm and professionalism.

Ian’s splendid participant handouts and stimulating in-class exercises compliment his excellent verbal skills. Michael Eric Siegel, Ph.D., Senior Education Specialist The Federal Judicial Center

 I just want to commend you for the high caliber of delivery you have exhibited in all of the “Manager as Coach” sessions.

This program was targeted at the very top leaders and managers, 1800 in all, across all ministries of the Ontario Government. Add to this the fact that this is the very first mandatory program for the Senior Management Group.

Our requirements were high. First we needed a program of the highest caliber. Equally if not more important we clearly required extremely high standards of both platform presence and training ability to make the program meaningful.

On all accounts you have exceeded our expectations. You have consistently scored 4s and 5s out of 5, with glowing comments received from what can be a very critical audience. Martin Krogh, Senior Training Consultant, Centre for Leadership and Learning, Ontario Public Service

I am writing to express our appreciation for the outstanding work you have done to customize the content of the Leadership and Supervisory Skills course to the unique needs of municipal Public Works personnel. 

Feedback from attendees has been consistently excellent in the two years we have offered the program. Participants remark on your energetic delivery and creativity used to make key content points more memorable. Heather Crewe, Manager, Professional Development and Training, Ontario Good Roads Association

It is with great pleasure that I write to thank you for the excellent work that you have provided to our association over the past 18 years.  

Your professionalism and manner in which you conducted the various sessions with our members has been noted by many as leading to the success of each of those events. In addition, the outcome of the strategic planning sessions has led to the unprecedented success of our association. The number of programs we provide to our members has never been greater and our membership currently includes 95 percent of the industry across Canada” Henry Walthert, CAE, Executive Director, Wood Preservation Canada


For more information about this speaker and/or to book this speaker for your event please click:
EVENT INFORMATION FORM

Vienna, VA